Delta Dental of Kentucky is actively monitoring the COVID-19 pandemic and its impact on the communities we serve.  The health, safety and smiles of our members, clients, dental providers and employees remains our top priority. Changes in the workplace have been implemented that allow all except a few essential employees to work from home and ensures that business will continue as usual and we remain fully operational at present time.  Customer service representatives will be available by phone from 8am – 5pm EST, Monday through Friday and automated services will continue to be available 24/7. 

Delta Dental of Kentucky Gives Back

through COVID-19 Relief Programs

Delta Dental of Kentucky is committed to providing support to communities throughout the Commonwealth. As we continue to navigate our way through the COVID-19 pandemic, we have been working tirelessly to develop programs that provide financial support to those in need.

Smile Protection PPE Kit

A new program coming soon! Delta Dental of Kentucky is committed to providing assistance to our valued network of providers during this unprecedented time.  We understand the availability and authenticity issues you are encountering in trying to source PPE to re-open your office.  In order to help, we have been able to source level 3 surgical masks, gloves and face shields for our provider offices!

These Smile Protection Kits are being assembled in the coming weeks and will be available free-of-charge to each in-network dentist in mid to late June.  Additional communication and instructions on how to request your kit will be available soon!

Support for Dental Providers

Due to the financial strain that the pandemic may cause, Delta Dental of Kentucky developed a Provider Advance Payment Program, giving our participating providers the opportunity to receive an interest-free advance reimbursement payment. This program aimed to provide financial support for operational expenses and continuous essential healthcare services during these unprecedented times.

Relief for Kentucky's Non-Profits

The Delta Dental of Kentucky Foundation committed $1.7M for a COVID-19 Emergency Fund to help Kentucky non-profits with immediate needs during these challenging times. This Emergency Fund aimed to provide financial support to non-profit organizations who needed assistance with maintaining essential business functions and operations during and beyond the current crisis we are facing. While our traditional Foundation grants focus on organziations who provide dental treatment and oral health education, this Emergency Fund program offered unrestricted relief grants, allowing non-profit organizations to allocate funds as needed to continue serving communities throughout the Commonwealth.

Our response to COVID-19

  • $1M COVID-19 Emergency Fund for Kentucky's Non-profits

  • $5M Provider Advance Payment Program for participating network providers

  • $25,000 donation to Norton Healthcare Foundation's Community COVID-19 Fund

  • $25,000 donation to One Louisville: COVID-19 Response Fund

  • Smile Protection PPE Kit Program for participating network providers and non-profit Dental Clinic partners

  • 4,000+ KN95 masks and PPE provided to Kentucky Hospitals

  • Virtual Teeth-on-the-Go Program available to teachers across the state

The Power of a Smile

The Power of a Smile

Six feet can feel like a long way away, but from six feet, we can still smile at each other. We can remind each other that we are still here for each other.