Delta Dental of Kentucky is actively monitoring the COVID-19 pandemic and its impact on the communities we serve.  The health, safety and smiles of our members, clients, dental providers and employees remains our top priority. Changes in the workplace have been implemented that allow all except a few essential employees to work from home and ensures that business will continue as usual and we remain fully operational at present time.  Customer service representatives will be available by phone from 8am – 4pm EST, Monday through Friday and automated services will continue to be available 24/7. 

Consumer Toolkit

Stay current on your dental benefits with Delta Dental’s easy-to-use Consumer Toolkit. This secure online tool is designed to give you 24/7 access to important information regarding your specific dental benefit plan information, ID cards and claims detail.

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ID Cards

  • Print a copy of your ID card to give to your dentist.

  • Please note: ID cards are not always required and do not verify eligibility.

Up-to-date Benefit Information

  • Find up-to-date information about your plan benefits.

  • Learn how much annual maximum has been used in your current benefit period and what funds are still available for use.

  • View details on specific levels of coverage for benefit categories.

Eligibility

  • Find current eligibility for you and your dependents. Review your specific benefits, including your enrollment status and details.

Claim Information

  • Review specific claims information, reimbursements, payments and pre-treatment estimates.

  • Print copies of your Explanation of Benefits statements.

  • Enroll in paperless statements.