Delta Dental of Kentucky is actively monitoring the COVID-19 pandemic and its impact on the communities we serve.  The health, safety and smiles of our members, clients, dental providers and employees remains our top priority. Changes in the workplace have been implemented that allow all except a few essential employees to work from home and ensures that business will continue as usual and we remain fully operational at present time.  Customer service representatives will be available by phone from 8am – 4pm EST, Monday through Friday and automated services will continue to be available 24/7. 

Online Tools

Benefit Manager Toolkit

The Benefit Manager Toolkit (BMT) is a secure online tool that makes a benefit manager’s life easier. With BMT, you can administer your group’s Delta Dental benefits at any time, in real time. You will find: 

  • Eligibility: Manage your group's eligibility online and eliminate the need to mail or fax eligibility information. Enter, edit and terminate enrollee eligibility.
  • Up-to-Date Benefit Information: View high level benefit information for your group to assist in answering questions about coverage, including maximums, deductibles, percentages and more.
  • Claim Information: Review specific claim transactions, reimbursements, payments and pre-treatment estimates. 
  • ID Cards: Print ID Cards for your group's members.
Visit the Benefit Manager Toolkit

Consumer Toolkit

With Consumer Toolkit, you get easy, secure access to your specific benefit information 24 hours a day, seven days a week. Use this service to find:

  • Eligibility: Find current eligibility for you and your dependents. Review your specific benefits, including your network program type.
  • Up-to-Date Benefit Information: Find up-to-date benefit information, such as: how much of your yearly maximum has been used, how much is still available and levels of coverage for specific dental services.
  • Claim Information: Review specific claims information, reimbursements, payments and pre-treatment estimates. You can also print a copy of your Explanation of Benefits.
  • ID Cards: Print a copy of your ID Card that you can give to your dentist. Note: ID Cards are not always required and do not verify eligibility, but many dental offices like to keep a copy on file.
Visit the Consumer Toolkit

Dental Office Toolkit

The Dental Office Toolkit gives dentists quick, easy access to insurance information online. Using this Toolkit can help you get paid faster. You will find:

  • Eligibility: View current enrollee eligibility and benefit information.
  • Coverage: Submit new and view previously submitted pre-treatment estimates and download EOBs.
  • Claim Processing: View the status and history for all submitted claims, review direct deposits, and get fast, free online claims processing.
Visit the Dental Office Toolkit

Producer Connection

Get quotes for groups with 2-49 lives anytime, anywhere with Producer Connection.

Visit Producer Connection