Delta Dental of Kentucky is actively monitoring the COVID-19 pandemic and its impact on the communities we serve.  The health, safety and smiles of our members, clients, dental providers and employees remains our top priority. Changes in the workplace have been implemented that allow all except a few essential employees to work from home and ensures that business will continue as usual and we remain fully operational at present time.  Customer service representatives will be available by phone from 8am – 4pm EST, Monday through Friday and automated services will continue to be available 24/7. 

Choosing an In-network Dentist

Most Delta Dental plans give members the freedom to choose any dentist they want; but, to get the most out of your insurance, you should choose a dentist who participates in the Delta Dental networks.

 

Why choose an in-network dentist?

  • Discounts. Delta Dental network dentists agree to accept predetermined fees for services, which are usually discounted from typical charges. Delta Dental network dentists also agree not to bill patients for differences between the Delta Dental contracted fees and their typical charges.
  • There’s no waiting for reimbursement. When you are treated by a Delta Dental network dentist, you don’t have to pay the entire bill and wait for reimbursement from Delta Dental. Instead, we pay your in-network dentist directly and send you a notice (Explanation of Benefits (EOB) statement) explaining your portion of the bill. You pay only the amount indicated in the statement.
  • Less paperwork. Delta Dental network dentists handle all claims forms and other paperwork, making it as easy as possible to help you get the care you need.
  • Only the best.  All Delta Dental network dentists must meet professionally required credentialing standards. Delta Dental re-credentials providers regularly to ensure standards are maintained.