Delta Dental of Kentucky is continuing business as usual and we remain fully operational at present time.  Customer service representatives will be available by phone from 8am – 5pm EST, Monday through Friday and automated services will continue to be available 24/7. 


Changes to Individual and Family Dental Plans

As of July 2019, Delta Dental of Kentucky (DDKY) handles all calls, claims processing and written inquiries for Kentucky individual plans. This applies to all individual plans including our EHB Individual Plan (PIKY01/PIKYID), Kentucky Retirement Systems (KRSRET/KRSID), Kentucky Retired Teachers Association (KRTA/KRTAID), and International Brotherhood of Electrical Workers (IBEW/IBEWID). Please use DDKY’s general contact information for submitting claims, mailing inquiries and calling customer service.

Delta Dental of Kentucky
PO Box 242810
Louisville, KY 40224-2810

Customer Service: 800-955-2030

If you have any questions, please contact customer service.